In John Kotter’s wonderful fable about effecting workplace change Our Iceberg is Melting he states, “communicating for understanding and buy-in” is an absolute must for achieving success.
Leaders who are already familiar with the Myers-Briggs personality preferences don’t have to search far for a valuable framework to carry out this step. The tricky part is to remember to treat others, not as you want to be treated, but instead, as they want to be treated, despite what the popular maxim to the contrary has to say.
How does your team prefer to communicate? Here are some questions to ask yourself:
Investing in your own and your team’s self-awareness with the MBTI assessment can pay off, especially in regards to communication efforts. In turn, mutual respect and support can be forthcoming.
Always remember, there are multiple options for each person and crafting a one-size-fits-all communication may not help you achieve your goals.
Barbara Stein is a Certified MBTI® Master Practitioner who works with individuals and teams to increase productivity and satisfaction in the workplace. She honed her skills at McKinsey & Company where she developed and delivered training programs to managers and leaders around the globe. She has preferences for ESFP and can be contacted at: firstname.lastname@example.org or through her website, www.barbaraestein.com.